Our promise at Rainbow Ryders is to provide a safe balloon ride and the experience of a lifetime for each passenger.
If you purchase a hot air balloon ride gift certificate, Rainbow Ryders guarantees your balloon ride in Albuquerque, Phoenix, Colorado Springs, or Las Vegas will be valid 12 months from the date of purchase. The only blackout dates are during the four weeks surrounding the Albuquerque International Balloon Fiesta® (September 25 – October 25).
Consumer Protection for Balloon Ride Purchases
Don’t do business with balloon ride brokers! There are internet-based balloon ride sellers that have NOTHING to do with safe balloon ride operations!
If you are considering buying a balloon ride certificate or voucher, be sure you choose a reputable hot air balloon company with a proven safety record.
Compare Rainbow Ryders’ safety record with any other balloon ride company:
Be Sure to Ask:
- Is this a new company or did you purchase an existing company?
- How long have you been in business?
- Does your company actually fly the balloons?
- Are your balloon pilots FAA-certified?
- How long have your pilots been flying in this location?
- Do you have balloon insurance? What type?
- Will you fax me a copy of your insurance certificate?
- Can you give me some references?
Contact Rainbow Ryders
Please contact Rainbow Ryders at (800) 275-2477. We are open 7 days a week from 7 am to 7 pm Mountain Standard Time.